We want you to be completely satisfied with your purchase at IFLEX IPTV. Please do not hesitate to contact us if you have any technical or sales questions. However, if you believe the service you purchased is not the best fit for your needs and you tried to resolve issues with our support staff, we want to make things right. While we’d love to know what went wrong or how we can improve, please follow the steps below for a full refund within 10 days of your purchase date. If the ten days have passed and you still have an issue, you can contact us at any time using our website’s chat assistance, a ticket on your account, emails, or tickets to our help desk.